Contact
Ask us anything. A person replies.
No ticket portal and no chatbot. Messages reach the people who build Shortspan, and we answer every one within a business day.
Or email us directly
- General
- info@shortspan.dev
Anything else, including press and partnership inquiries.
- Support
- support@shortspan.dev
Something is broken, or you are stuck.
- Sales
- sales@shortspan.dev
Enterprise terms, seats, invoicing, procurement.
- Legal
- legal@shortspan.dev
Contract questions and formal notices.
Shortspan Technologies
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What to expect
When you will hear back.
These are commitments, not aspirations. If we miss one, say so in your reply and we will explain why.
1 business day
General and sales enquiries
Usually the same day, from a person who can answer.
1 business day
Security report acknowledgement
Triage follows within three business days.
30 days
Data subject requests
The statutory maximum; in practice far sooner.